Remote Desktop Detection

Remote desktop software is not only a beneficial solution when working remotely, but also for an IT team to solve problems. At the same time, cybercriminals increasingly use it to take over the accounts of online banking users. Remote desktop fraud includes manipulating bank customers and taking advantage of their ignorance to control their computers. Various methods are used to trick the victim into installing Remote Desktop. Sometimes they offer help in very profitable investments, such as in cryptocurrencies. In contrast, other times, they claim to be a bank consultant who, due to a false account hacking incident, want to help secure the funds on it. As a consequence, criminals gain access to bank accounts and transfer money to their accounts. To prevent this kind of theft, the bank implemented Remote Desktop Detection.

Remote Desktop Detection provides information each time a transaction is made from a device with an active remote desktop. As a result, the bank could block the possibility of logging in to the account in the event of taking over control of the device. It allowed minimizing the risk of losing customer money and thus save funds that would have to be spent on handling frauds related to the use of the remote desktop. The bank estimates that monthly savings on this account range from approximately 150,000 to 450,000 USD.